Originally Posted by
halls120
My experience is generally the same as yours - I get lots of smiles and great service on most flights. Then there was that one FA on our flight home from the UK last month who was a first class grump the entire flight. I think her fellow FAs were embarrassed by her demeanor.
(BOLDED) Turn her in to management. Perhaps she needs another profession. The other FA's should also address this problem FA with UA. Of course the FA has the protection of the Union that loves to protect the "bad apples".
