Originally Posted by David_

Went to my local Private Client branch and they basically got the same runaround from the deposit, credit, and fraud departments as I have been getting over the phone.

The word now is that I am banned from using Chase Online but my credit accounts will stay open. They setup paper statements and I will have to now push payments and redeem UR over the phone.

I'm not sure if I should press the matter. My CSP is worthless but the Freedom obviously is a keeper. They gave me the contact info for the EO and I may see if they can restore my online access to the credit accounts.