Originally Posted by
David_
Woke up to this dreaded message from Chase:
We're sorry - we suspended your access to chase.com because of recent activity on your account. To re-activate your access, please call us at 1-877-691-8086 and choose option 3. If you are outside the U.S., please call us at 1-713-427-6380. Commercial customers please contact your Client Service Professional or Client Service Officer.
Called in and after 1 hour on hold they told me to go to a branch. Branch rep said I they just needed to fill out an SSA-89 for the checking account that I just opened ($300 bonus). They said it would take 1 business day to restore access.
I just yesterday sold a bunch of UR (multiple transfers to 3rd parties) and was paid via Chase QP but neither the phone or branch rep mentioned anything about it.
So the shutdown had nothing to do with MS. It was because I had opened a new checking account with a $300 bonus. Now they are holding my funds hostage.