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Thread: New "Etihad Premium" Customer Service channel
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Old May 11, 2015, 10:43 am
  #15  
mlqsko
 
Join Date: Oct 2011
Posts: 3,842
Originally Posted by jerryhung
Data point

I just sent email to Etihad with my status matched Gold # (no card scan) and they replied & followed me in 5 minutes!!! WOW.... still hoping for no future issue on my JFK-AUH though requiring a Tweet to them
2hrs+ and counting after the automated email confirmation.
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