FlyerTalk Forums - View Single Post - SPG Keyless (mobile, keyless check-in) - Now Live [Master Thread]
Old May 9, 2015, 6:36 am
  #111  
Consultette
 
Join Date: May 2012
Location: SNA, LAX, PHL, NYC
Programs: AA Executive Platinum, Marriott Bonvoy Titanium
Posts: 663
So far my first attempt has been a bit of a disappointment, but I see a lot of potential.

Pros:
- If executed well, no worrying about forgetting my keycard/demagnetizing/etc.
- Great way to remember my room number since the latest app update seems to erase it every time it logs out (which it now does after periods of inactivity)

Cons:
- Check-in on my mobile did not work
- The app update now logs you out constantly and does not remember your password - this is a hassle since I now need to type my full e-mail (a very long one), password, and navigate through several screens to get to the key.
- Actual success rate using it on my door has been about 30%. It has only worked in the elevator which requires a key once.
- All of these glitches are somewhat annoying, but if they can fix the key ones (app logout and not remembering login info, elevators seeming to "sleep") I would stop using the plastic keycards.
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