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Thread: What do YOU expect from a loyalty program?
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Old May 5, 2015 | 1:54 pm
  #74  
davvos
All eyes on you!
20 Years on Site
 
Join Date: Aug 2004
Location: YVR
Programs: HH Gold; Fairmont Platinum; SPG Platinum
Posts: 79
Originally Posted by Wpgjetse
Never waited more than 60 seconds for AC or Aeroplan to answer the phone on SE line. Usual answer time is 5 to 10 sec. Are you phoning the SE line?
No, not an SE anymore and phoned regular CS line - finally got through just before they closed up and got flights for later today - rep was great.

I'll update my profile to take out the SE
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