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Thread: What do YOU expect from a loyalty program?
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Old May 5, 2015 | 2:26 am
  #72  
KenHamer
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Join Date: May 1998
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Originally Posted by Wpgjetse
CP had concierge? Was plat member for many years, never hurd or saw a CP concierge. AC has welcomed me on a few flights every year, plus always at gate if there is a miss connect or weather problem.
The concierge service was a CP product through and through. AC never had such service until it inherited CP's service when it took over CP. Until that time, Air Canada's so-called concierge service was basically a hotel concierge service -- "for all non-air travel needs that one might have--booking theatre tickets, dinner reservations etc." ( http://www.flyertalk.com/forum/searc...rchid=25628797 )

It's one of the very few things (perhaps the only thing) AC kept of CP.

http://www.flyertalk.com/forum/air-c...e-program.html




BTW, CP never had a "plat" level. They had Club, Gold and Executive Platinum.
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