Originally Posted by
planetshakers
I know the websites search engine is messed up.
But will calling in help? Will the agents be able to pull up the flights and see availability ( that we can see on UNITED / ANA etc. ) ? Or are their systems just as messed up?
From what other people have said yes calling in works because it's their website that is acting up, not their booking systems. That said i personally haven't found the ANA tool at all useful since the "update".
If you try to view the flights as one-way instead of a round trip you'll have better results show up (depending on the route i guess).