Originally Posted by
monitor
I do understand that thinking but one does not think that way if one is presenting a top-of-the-line full service hotel. Such an establishment, in order to be considered complete, must have a restaurant and room service whether or not it is profitable.
... Aside from a new restaurant across the street, everything in the mall connected to this Hyatt is a chain operation and I have been to them all many times with not one of them being worth a five minute walk from the hotel. They are no better than the average room service from almost any full service hotel.
This is a Hyatt Regency, not a Grand, Andaz, Park nor Ritz-Carlton. You are aware HRs are just a notch above Hyatt Place/House

. On top of that, is been opened maybe 2 months and if the biggest "failing" is no "
real" restaurant, I think they are doing pretty well.
You have been to all 50+ eating establishments in that mall. Many times. Why?
Tyson Galleria across the way have 14 establishments, one may suite you.