Originally Posted by
AtomicLush
I booked award tickets (AA) on JAL from ORD-NRT. On expertflyer, it shows row 5 seats A and C open. The only seats blocked on row 5 are H and K. However, when I selected seats, A and C are also shown as blocked in addition to H and K. When I called the plat desk at AA, they said they cannot select A and C either. What does this mean? Can I call JAL to select these seats, or is there some other process to obtain these seats, or is expertflyer just not showing correct info?
5AC are blocked for non full fare passengers. You need to buy full fare tickets to select those seats. That's why EF doesn't mark them as blocked.