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Old Apr 25, 2015 | 9:02 pm
  #63  
canadiancow
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Originally Posted by eigenvector
Their frontline staff don't seem any less grumpy than your average NA airline, so I doubt it. But I've never had any status with them, so maybe they give a lot more latitude to the folks that take care of status passengers.
My absolute worst airport experience was with AA. I have never wanted to punch someone so hard.

IRROPS, misconnected, they downgraded me from paid F to Y on a flight that was F6, and then refused to put me back in F until I got a supervisor involved.

Ugh just thinking about that night still gets my blood boiling.
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