Yes Yoshi, you were the only voice of reason...I wouldn't call a conspiracy, but I see M.O. that I'd never expect of this conglomerate. I did nothing wrong: showed up before check-in time, when I was the only arrival; gave them printed confirmation and all the time in the world to place me; wrote down everything they asked me exactly where they asked me; handed my card "for incidentals"; reciprocated every courtesy. What I got in return was unauthorized charge of $712 on the date of check-in, on top of FULL PAYMENT OF $500 stapled inside of my file.

So trying to run scenarios of how this act came about. Check-in clerk brought that Ms.X's card down from upstairs: "We found your suite, it was under different name. Cross all this off, and fill in your info please". I say "done, and please staple my payment confirmation to this card". "Sure...I just need your CC for incidentals, you know..." "Sure" "Thank you. Enjoy!"

Then a different person from who gave her Ms.X's card upstairs can't locate Roomer payment? Originally, who knows how Roomer seller got this non-refundable Apr.5-10 stay... So the manager says: "Screw him. Just charge his card whatever was there on Ms.X paperwork, $712? ok. Done and done!"