i had the same issue. I had one left, it expired in February of 2015. Tried to get some new ones but the system would not let me. IIRC, these are from my elite status earned in 2013, that was good for all of 2014 and the first tow months of 2015.

I requalified in 2014 but did not request additional cards until last month.

Was told I had to wait until I requalified again (that is likely to happen in September of 2015) to request another set. I called the Gold Elite CS number so I am assuming the person I spoke with was familar withthe program. She did put me on hold to talk to a supervisor.

If that is correct, I will only get them every other year -- so I am having trouble with the logistics of this.

Can someone (lurkers?) please help explain this to me?