FlyerTalk Forums - View Single Post - AA Citi card miles not transferred to AAdvantage accounts [Consolidated]
Old Apr 23, 2015 | 8:22 pm
  #374  
bobert24
30 Countries Visited15 Years on Site
 
Join Date: Apr 2007
Posts: 1,858
Originally Posted by TTT103
I've had many citi cards, and AAdvantage transfers always occurred after the statements close, however, I'm a little confused as to why I received my first statement and the miles sections states the following:

Purchase miles: 8,080
Bonus miles: 50,000

Accumulated this month: 58,080

AAdvantage miles reported: 0

I am confused as to why zero miles were reported to AA. When I called Citi I was told that they would report after the next statement closing date. Of note is that the annual fee did not bill on the first statement, as it was a vey short cycle. Miles have always posted for me when the first statement closes. Was the agent correct that they will post next month?
Same here. Mine is a platinum, not an exec, so I'm not quite as anxious for them to post immediately (and then cancel), but that does concern/confuse me. It very clearly says 2,000 purchase miles and 50,000 bonus miles, but 0 reported to AA. This also wasn't my first statement cycle - it was either my second or third.

My account online does indicate that a new card for this account is being shipped to me, and I certainly didn't request one. I'm wondering if they think there's a fraud issue or something, and are holding the points until they get it straightened out. The only details about the new card are:
This replacement card may have been requested by an authorized user(s) on the account or is a new card being issued to you by Citi.
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