Yeah as many here have experienced - it's rather frustrating being caught in the middle of IT issues between two massive corporations.
Originally Posted by
Dr. HFH
Are you also a member of AAdvantage (at Sapphire level)? If so, that could be confusing the system(s).
Nope. Odd thing is that I also haven't actually flown AA as a BA Silver (Sapphire) in the last year. So it's not even remembering an 'old' status.
I'd note that it's also fine on US Airways - boarding passes all say Emerald. But I imagine this is simply because AA/US use separate systems right now.
Managed to get them to honour the card at LAX yesterday, which is good. As long as that happens then I suppose it's just a cosmetic issue. Will continue to push to get it sorted though - might try and get BA to issue me with a new membership number.