Originally Posted by
austin_modern
Why haven't they mailed out to everyone about this? Seems odd to just pump some crappy error out when trying to log in. I shouldn't have to look at some suspect blog to know to reset my password. I also shouldn't need to meet my password with 0 information about how much information was allegedly released to whomever in their breach.
Given the CF with AA causing new numbers for many people (myself included), I'm a little gunshy with regards to whats happening behind the scene with Hyatt.com.
Just got an email from Hyatt..
As part of Hyatt Gold Passport’s routine monitoring of member account activity, we found a small number of accounts were accessed by an unauthorized individual utilizing member usernames and passwords. We have no reason to believe, at this time, the login information was obtained through Hyatt Gold Passport, and we continue to analyze and monitor our systems. We have reached out to members we know have been affected to resolve any concerns.
To enhance your account security, we are resetting all passwords connected to a username. The next time you sign in to your Hyatt Gold Passport account, you will need to change your password by following the directions below. We strongly recommend that you reset your username and password to a unique combination not used elsewhere. You will not be able to access your account online until you change your password.
To change your Hyatt Gold Passport password:
1) Visit goldpassport.com
2) Click "Forgot Password" in the sign-in section and follow the directions
3) Look for a temporary password sent to your email and follow the directions
We apologize for any inconvenience. If you have any questions, please call us anytime at 800.228.3360 in the US and Canada or contact Hyatt in your region.