Booked RT Business class ticket Seattle to Madrid. Did not pay enough attention to the fact that the segment ATL- CDG was flown by AF.

Definitely an inferior product compared to DL. (Did I really say that)

1. First the good things . FA's were very good and helpful. Around all the time asking if you needed anything.

2. Flight was 3 hours late departing. Re-booking handled well with flight info on my phone when landing Paris. Baggage transferred without incident.

Now the Bad.

3. I arrived at the gate 45 minutes before scheduled departure . All passengers already boarded. They already knew they would have to delay an hour waiting for passengers on another flight. Why board people when you know they will have to sit in that Tube for 2 hours for no reason. DL Club much better!

This then turned into over 3 hours sitting at the gate when they had a problem with the engine. Nothing I enjoy less then sitting on an airplane not moving.

4. Aircraft a 747/400 with 2 classes and Business on Main deck exclusively unlike just about every other carrier that has some BC on upper Deck.

5. Old styled angled flat and 2+2 in front where yes climbing over is a necessity. Thank you DL for Staggered seating.

6. No 110 volt service at seat. Really how backward are we.

7. I figured French airline at least the food would be good . Wrong!

Salad was nothing but lettuce, no vegetables and no dressing except bottle of Balsamic. Shrimp Cocktail was served with some sort of mayo . Certainly not what I would expect.

Rolls brought out stone cold . Even UA heats their rolls.

I had the chicken as the Main dish. Only thing I could think of was how people refer to the Rubber Chicken circuit . Tough and no taste.

Desert was slightly better , 3 little squares and some sorbet all mediocre.

DL serves much better food in all courses IMHO.

But the final straw is my flight from Paris to Madrid in an A321. First Class was 6 across and as much room as I get on Ryanair. Absolutely ridiculous to call it anything except what it is Economy!


Avoid Air France!