Originally Posted by
JetAway
Don't ever feel guilty about asking for benefits to which you are entitled. They are employees; you are the guest.
Maybe the hotel should remind their employees of this on occasion!?
I should add, I own a service business and we always talk about this kind of thing with staff. Smile at customers, make sure they have what they need, and do everything possible to take care of them... hopefully without them having to ask! SIMPLE concepts.