Originally Posted by
nccarguy
I've never asked for more than an hour or two later check out. The last time front desk literally sighed out loud, rolled her eyes before asking my name or room number. Had no idea I was Plat. When she saw she begrudgingly offered 1 pm. She laid such a guilt trip on me I declined and finished reports on my laptop in the lobby. Funny thing, if you book through FHR Amex program it's guaranteed.
Don't ever feel guilty about asking for benefits to which you are entitled. They are employees; you are the guest.