FlyerTalk Forums - View Single Post - Does Closing a Chase Credit Card Account have to be so Distasteful
Old Apr 20, 2015 | 12:50 pm
  #8  
roki
 
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Originally Posted by Seat 1F
Meh.....not gonna do that. I'm so over Chase after that call and have no plan to deal with them again. Too many other bank options out there.
So you let one rep...in a call center no less...turn you off towards what is quite arguably the most generous/lucrative/diverse bank bonus and rewards issuer?

I guarantee you could find a robotic/monotone CSR at every single bank in existence. Call centers especially have a higher percentage of these types.

I firmly believe that 90% of the quality of your banking experience comes from the banker/manager you work with. There are good and bad bankers at every bank. I find the best offer or product I can, and then shop the B&M locations to find the best reps I can.
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