FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Apr 14, 2015 | 7:44 pm
  #924  
ExpertFlyer Voice
Company Representative - ExpertFlyer
All eyes on you!
20 Years on Site
 
Join Date: Jan 2005
Posts: 2,928
Lightbulb

Originally Posted by NathanL104
I had set an alert in expert flyer for T MilesAAVer space on a flight from GRR to PHL for 4/26.

I randomly checked the other day and saw 3 seats were available. I booked right away, but I had never gotten an e-mail from Expert Flyer telling me about the seats.

Has anyone else noticed this? I had set an alert for two T seats, and a separate alert for 1 seat. So far, still no e-mail (even though there is one seat left as of this morning).
We looked up your account and found that the alert was for 2 T inventory, however US 3820 is only showing T1, so that's why you weren't alerted. We did not find any alert for 1 T award for either of the non-stop flights that day, you are mistaken that such an alert was created.

In the event that there was T2 before you claimed the award, you could run a Quick Check of the alert and that would confirm that the system would alert you on the next scheduled check of the alert.
ExpertFlyer Voice is offline