Thanks everyone for the replies. For the record, the "Click here to go to VS..." link wasn't working for me. There was also nowhere to enter the ticket # that I could find. When I tried, it told me it needed the 6 digit locator despite saying the ticket # should work.

I ended up emailing VS and they replied with the needed info. They gave me VS's record locator and (as someone noted above), the first name had become my first and middle name combined together.

Of course, I found all of that out only to find out that picking seats on VS more than 60 days ahead costs money, so now I just wait