Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,630
It asks for a booking reference number or an e-ticket number. That ticket number is the same across all systems unlike the record locator number. Punch in the 13 digit ticket number and it should pull it up without you having to call DL to get the VS record locator.