Originally Posted by
Andriyko
Per BA's guidelines (that AA must apply as the ticketing agent) there does not have to be award space in the event of cancellation or schedule change. AA can book the lowest available booking class in the cabin.
In my case, it was a BA schedule adjustment that caused the LHR connection to go from over 1.5 hours (BA to BA both same terminal) to 25 minutes. However, AA insists that they need to go through the BA liaison to get approval to book another BA flight. So far, the BA liaison has refused to allow AA to book a flight that will get me into the LA basin at approximately the same time.