Originally Posted by
355F1
Yes. I've never been called when a RUC or GUC has been applied. I thought it was strange.
I also didn't know Delta had a Singapore reservations office.
Still interesting.
If this is something new they are doing for DMs (and whoever else), it's a nice service touch.
Of course, that would mean the RUCs and GUCs were applied correctly to begin with. And there are many threads here that state otherwise...