Friends,
AA and US FFPs are currently merging into the AAdvantage program. 100 million accounts are involved, with myriad details to be migrated and justified.
Many times we've experienced that during weekend batch processes, our accounts may not be available, or show as zeroed out. This is "the mother of batch processes", so instead of Saturday - Sunday account blackouts, it could last longer.
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Expect this through the weekend, with possible breakthrough periods (or not), and possible recurrent thumps and bumps occasionally from under the hood.
In the meantime, try using your apps.
And: Some of this is discussed in Gary Leff's interview with AA's Suzanne Rubin
here.