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Old Mar 25, 2015 | 4:07 pm
  #24  
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Originally Posted by jagmeets
And something makes me think that hot cloth towels and flowers in the lav, are on the cost-cutting hitlist!
yeah... the questions about the hot towels were framed in the reverse from all the others... 'Hot towels are unhygenic' [agree/disagree].

Given they were framed in the reverse of all other questions, I don't know whether they were hoping to trick respondents into the answer CX wanted (ie get rid of towels).
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