FlyerTalk Forums - View Single Post - [ARCHIVE to 2018] Hilton Best Rate Guarantee or BRG
Old Mar 25, 2015, 12:36 pm
  #1361  
Hilton Honors Ambassador
Company Representative - Honors by Hilton
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Originally Posted by TerryK
How does Hilton BRG work if Hilton.com shows no availability while property is available via third party website? Starwood allows BRG submission without booking noting unavailability. Does that work with Hilton?
Hi TerryK,

The Hilton BRG requires the initial booking be made through a Hilton channel. If any other eligible sites sell the same accommodation at a lower cost than us, then a claim could be issued!

Hope this info helps!

Cheers,
Erin
Hilton Honors Ambassador is offline