Originally Posted by
emcampbe
Did you try it on KAs website, or just CXs? I don't think CX uses Galileo. Maybe KA uses it?
You can try putting in the Galileo confirmation on
https://www.viewtrip.com/VTHome.aspx and see if the reservation pops up and if all or just part of it does. It should take either a Galileo (or Apollo, if anyone else still uses it) confirmation.
I just booked a flight on UA.com with a leg on KA - the Galileo confirmation number doesn't work on KA's website, but I was able to use my Galileo confirmation number to access Viewtrip and found the KA PNR through there - which works on the KA website.