Originally Posted by m0hamed

Too ill to stay for the week, I check out today. As always, Evelyn looked after me, breakfast had ample seating and when I had lunch the waitress delivered hot water with lemon because she noticed I looked sick.

GM called to offer me a room with an outdoor terrace because I mentioned I needed fresh air, however I decided to return home.

Checked out early with no issue and the new GM came our and introduced himself as I departed.

Overall, I believe that the PH remains a property that is about exceptional service, and the reason I stay there.