LogMeIn used to be my go to product, but I think they waited too long to fix their 'Free' model that was being abused by many for years and are going to drive themselves out of business before too long. I opted to keep them this past year as I got a discounted Pro rate, I closed the account last month and am using TeamViewer, it works comparatively and is free for non-commercial use. LogMeIn is still the best price on average between them and TeamViewer for commercial use, but LogMeIn is going wild with their pricing, their basic Classic account for 250 machines 'Central' was $299 the first year, $499 last year, and is now $999. I think they are really losing it.

Anyhow, for friends and family that I need to remote into I use TeamViewer now, no complaints at all. For home I have a router with a VPN on the backside and remote in that way.

-Patrick