Originally Posted by
PaulMSN
A little unpleasantness -- I went to dine about 7:40, but the Tonga Room had a line and a long wait, so I went to the Laurel Court, where I was told a 1/2 hour wait, despite there being hardly anyone seated there. The maitre d' suggested the bar area, and said I could ask that a dinner be carried over, so i took the one available low table and sat in the low chair, but the waiter there only offered the bar menu. I went back to the maitre d' but he insisted 1/2 hour. I suspect he didn't want to give up a 4-seat table to a single diner. By then it was past 8, so I know he didn't have a ton of 8:00 reservations. I just left. Very annoying.
Not to second guess you....
Do you use Open Table? Both of these restaurants are on Open Table, and I find it simpler to check availability and book a reservation on line, even if it is only 15 minutes ahead of when I want to eat.
Then when you walk in, even as a single, usually no friction.
Laurel Court clearly needs business (I always read the 1,000 point incentive as a sign that a restaurant is somewhat under-visited.):
http://www.opentable.com/laurel-cour...-san-francisco
Special Offers
1,000-Point Tables
See availability for 1000 point tables
Mon - Sat 6:00PM - 7:00PM 9:00PM - 10:00PM
Plus, if you are a points hound, Open Table meets that need.
That being said, if you really would like the hotel to understand your frustration so they can try to address it:
[email protected]
Put your e-mail to the attention of Thomas Klein