FlyerTalk Forums - View Single Post - When do the airlines provide accommodation?

Mar 10, 2015 | 5:51 pm

#17

Aviatrix

Join Date: Oct 2002

Location: UK

Posts: 7,566

Quote:

Originally Posted by Distilled

Agree with above that with delays, sometimes this is done for mechanical delays but generally not for weather. Sometimes the high level elite passengers will get special consideration, but not the masses.

The "generally not for weather" bit may well be true in some parts of the world, but in the European Union airlines HAVE TO provide accommodation to passengers who are delayed overnight, regardless of the reason for the delay - all part of EU261/2004. This applies to EU carriers anywhere in the world, and to non-EU carriers when departing from the EU.

So - if you're stuck in FRA, LHR or AMS overnight the airline HAS TO pay for your hotel - they can't get out of it.

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