FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Mar 6, 2015 | 2:26 pm
  #1742  
Majuki
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Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
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Originally Posted by percysmith

The bxstardly thing about this express checkout thing is there is no obvious written documentation you *did not consent* - unlike a merchant slip where you ticked and maybe have a carbon merchant copy/taken a snapshot of the thermal merchant copy.

...

As Majuki said it's probably better to insist on card charge on checkout every time. Use the excuse we used in the BoC Shenzhen Futian case - "we are participating in a card promo which requires us to sign a slip".
I always insist on a charge slip. If I get pushback (I never have) I insist it's required for reimbursement purposes. The same goes for some fast food restaurants in the US. The credit card terminal is sometimes separate from the cash register, so the cashier can enter the incorrect amount on the terminal. This has happened to me twice. I got burned the first time, but the second time the cashier tried to pass off the thermal receipt from the register, and I found out it was because he had ended up charging me $10 extra due to a typo. This has always occurred at a drive thru where I can't get a good view of the credit card terminal.

In this hotel case, I am not sure I can give the hotel the benefit of the doubt.
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