FlyerTalk Forums - View Single Post - New Cancellation Policy
View Single Post
Old Mar 6, 2015 | 4:44 am
  #25  
socrates
FlyerTalk Evangelist
20 Years on Site
 
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
Originally Posted by dcchi
Thanks Socrates, that's good to know. However, how come when you look to cancel a reservation the day before, before midnight, it comes up with the extra screen saying there may be cancellation charges (I assume that's just a warning then?)? It has made me concerned more than once, even when I was cancelling well before 4pm or 6pm of the day prior. But, if it is in fact before midnight instead, that is good news. But, Marriott should change the online system to only bring up the warning at midnight or later then. It's very confusing and I really really wish they would clarify it much better.
agreed - it's always been confusing the way it was programmed
socrates is offline