Originally Posted by
dcchi
Thanks Socrates, that's good to know. However, how come when you look to cancel a reservation the day before, before midnight, it comes up with the extra screen saying there may be cancellation charges (I assume that's just a warning then?)? It has made me concerned more than once, even when I was cancelling well before 4pm or 6pm of the day prior. But, if it is in fact before midnight instead, that is good news. But, Marriott should change the online system to only bring up the warning at midnight or later then. It's very confusing and I really really wish they would clarify it much better.
Thanks everyone for the advice. This is the exact screen that kept popping up which caused my concern. I wound up deciding not to cancel the room because I thought there was a possibility I would still make my trip and didn't want to deal with it. My flight was cancelled due to weather so I didn't make it after all. So, all that and I will likely still be charged although I called platinum line and they said they would cancel, but they were unclear about whether I would be charged or not.