FlyerTalk Forums - View Single Post - Global Entry Kiosk Process for Green Card Holders
Old Mar 3, 2015 | 3:08 pm
  #15  
ngoc92
 
Join Date: Oct 2012
Location: BOS, PVD
Programs: SPG Gold, Hyatt Pt, CBP Global Entry
Posts: 96
Originally Posted by AlphaTango
IME, the newer, flatter blue GE kiosks do not read the green card at all. The older grey kiosks do.

Manual entry of the number always works though - just click "Problem reading document" and enter the 9 digit A#. Quicker than scanning, IMO.
Maybe there was a problem with your card. My mom had no problem scanning her green card at the kiosk 2 weeks ago using the new GE kiosk at AUH.
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