Originally Posted by
SkiAdcock
And I'm sure the MOD would have been glad to help you with getting a reservation at a different property

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Sadly, I've grown to expect you to find reasons to argue and disagree with every point I make. So disappointing.
In my 30 year+ experience (plus with my parents before that) the MOD, and if not the GM or their assistant, would have instructed the attendant to not only allow me to bring in my wine, but would have instructed them to open it and serve it to me. I've experienced similar events with low level employees scores of times, not this exactly, but similar issues. The MOD or GM always resolves them to my benefit, as is their job.
Never, in hundreds and hundreds of hotels, has a situation like this resulted in the MOD suggesting a different property. Just such a ridiculous idea that they would. What they do in the real world is fly through as many hoops as necessary to ensure guest satisfaction and not move a paying guest to a different property.