Originally Posted by
karachi
agree on wardair. proof that people will pay for lowest fare, not good service.
BTW Singapore, Korea have significant Middle class. service culture is something else. even the 3 star hotels in Bangkok and Hong Kong have excellent customer service.
Korea... yes. Singapore... not sure they have a lower class. Or the middle class IS the the lower class. As a country, they are an outlier. 10M people on an island ⅔ the size of Montreal... not exactly easy to recreate the model when their domestic arm is operated by taxis....