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Thread: Skipped Over for / Lost Upgrade: "Late to Gate", Upgrades Already Processed
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Old Mar 1, 2015 | 8:21 pm
  #4  
glostik
20 Countries Visited
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Join Date: Nov 2012
Location: DFW
Programs: AA EXP, MR Ambassador, Hyatt Globalist, IHG Diamond, Hilton Diamond
Posts: 26
Considering that I made it very clear to the check-in agent about my disability and if the GA has proper training she would know that if one person is on the upgrade list on the same PNR as other guests, its because it was a specifically requested. You cannot upgrade one person on multi person PNR without speaking to an agent in person.

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Last edited by Microwave; Mar 3, 2015 at 2:23 am Reason: Getting personal is not permitted
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