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Old Feb 23, 2015 | 11:03 am
  #2  
CosmosHuman
15 Years on Site
 
Join Date: Feb 2008
Location: CLE
Posts: 1,891
I have been on hold (cell, unlimited minutes) for over one hour and wonder if they they have enough staff to answer their phones. I used GetHuman.com for a back door number, still on hold.

This does not give me much confidence in an ULCC.
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