Granted, I'm a Chairman, but at PHL I receive some of the best service compared to other large locations.
And if Sam is there, he's always been a charm to work with and talk to. He used to be in MDT and moved over to PHL a few years ago.
Originally Posted by
brkandjfk
Things you should expect:
1. The reserved class of car will be the class you receive, regardless of status. (I'm Avis 1st, with about 12-15 rentals a year specifically at PHL out of 50-60 per year for Avis in total.)
...
Things you should not expect:
1. A proactively upgraded car.
Not surprising. When I was 1st, it was rare to get an upgrade without asking.