FlyerTalk Forums - View Single Post - Sheraton DFW Airport hotel and rogue Plat internet policy
Old Feb 20, 2015 | 5:39 am
  #6  
sabruzzo
 
Join Date: Jun 2004
Location: JAX
Programs: AA Plat/UA Silver/MR Lifetime PP/Avis Pref Sel
Posts: 64
Originally Posted by Flews
I think it's pretty well established lots of Front Desk folks aren't up-to-speed on the Platinum Internet benefit. I'm not convinced the problem is property specific; I think it's more employee specific. So I say be alert for this at every property, not just DFW.

Cheers,
Agree. I stayed at this property last week, and selected the higher speed internet. It never appeared on my bill.
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