FlyerTalk Forums - View Single Post - DL extends offer to give 2,500 SM if bags are not delivered within 20 min. to baggage
Thread: DL extends offer to give 2,500 SM if bags are not delivered within 20 min. to baggage
View Single Post
Old Feb 19, 2015, 5:02 pm
  #69  
LINDEGR
 
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
Originally Posted by StayingHomeIsBetter
If they can perform well thru March 31, why can't they do so indefinitely? Why are they not willing to put something at stake permanently?

There is a difference between short term marketing spin and long term commitment to better customer service.
That sums up exactly what is wrong with this. Why even bother Delta?
LINDEGR is offline  
Reply