500-mile "stickers" available MISMATCH (AA web vs SABRE)
A heads up for everyone out there:
My AADVANTAGE account (web and mobile) show a distinct mismatch on my upgrade balance (for companions). The main screen on my account shows only 3 available, and the summary page shows 2 - but it doesn't jive what I actually purchased.
Called customer service and they saw that I had NINE in their system and according to SABRE I had eleven unused 500 mile upgrades. I had to purchase a bunch more several days ago because I couldn't check in a companion.
If you use these on a regular basis check your balance with AA Customr Service. They launched a trouble ticket to find out why this is occurring.
Cheers