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Thread: AA Citi card miles not transferred to AAdvantage accounts [Consolidated]
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Old Feb 14, 2015 | 12:48 pm
  #362  
ChiefNWA
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Join Date: Jun 2009
Location: TPA
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Posts: 1,265
Originally Posted by SeeBuyFly
This does seem to be a problem. The miles should have posted on the 14th, long before 11am. The fact that it is a weekend day should not be relevant since AA updates FF accounts 7 days/week.

You can contact Citi, but their statement says they have reported the miles to AA, so you may need to contact AA. Of course, each will blame the other.
Just gave them both a call. Citi says they reported 54,427 miles to AA. Of course the rep said the 50K bonus miles will take 6-8 weeks (wasn't the case with several of my friends with the same card) but we all know that's what they say. Regardless, they didn't have an explanation on why I didn't even get the earned miles. Tried to give AA a call but seems the AAdvantage servicing department is closed.
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