Originally Posted by
ChiefNWA
I know this thread hasn't had any recent activity, but I've got a quick question. My Citi statement just closed on the 12th (technically the 13th at midnight?) and on my statement shows 50,000 bonus miles and 4,427 purchase miles being reported to AA. These miles however, at this point (11AM Saturday the 14th) haven't posted. This is my second month with the card and I received the miles from last month so it doesn't seem to be a problem with the accounts being connected. Should I contact Citi and see what's going on? I've got a CX J ticket on hold until Monday 1159PM that I'm waiting to book.
This does seem to be a problem. The miles should have posted on the 14th, long before 11am. The fact that it is a weekend day should not be relevant since AA updates FF accounts 7 days/week.
You can contact Citi, but their statement says they have reported the miles to AA, so you may need to contact AA. Of course, each will blame the other.