Originally Posted by
Placebogirl
Again, thanks for your fast response--trying to use SQ KFF, and having no luck at all :S. For reference, the flight I am investigating is SQ237 on 30 March, which is showing CS
There is saver level award availability on SQ237 on 30/Mar. You can verify this yourself using the SQ website.
Indeed, there is definitely
I (
CS) Class Availability on that flight, which can be confirmed via SQ.com:
Originally Posted by
Placebogirl
but both SQ and a travel agent have told me no I class on that flight--shame really, I was hoping for that upgrade

.
Travel Agents cannot see
I Class Availability.
You may wish to contact
SQ directly to find-out the actual reason why your Upgrade is not going through ...