Originally Posted by
mizzou1
I said about that!
They are unresponsive.
If it was supposed to be solved by email, it should have been solved by now. Moreover, is there any complex problem in the world that needs a phone call? At that time, where is Uber phone number?
No. Yes.
Which makes it sneaky and unresponsive.
I'm certain somewhere at Uber there is a phone.
It's not sneaky or unresponsive, they have responded that they are investigating what happens. I would say maybe 2 weeks is adequate time to do that, which you haven't given them by far.
If they still haven't answered dispute the charge since you obviously didn't get what you paid for.