FlyerTalk Forums - View Single Post - Missing gift card and almost no response from Uber
Old Feb 10, 2015 | 8:10 am
  #6  
mizzou1
 
Join Date: May 2012
Posts: 514
Originally Posted by theddo
Then don't use them?
I said about that!

Originally Posted by theddo
Have they refused your refund?
They are unresponsive.

Originally Posted by theddo
A technical error which means a GC wasn't sent isn't a complex problem needing a phone call, an email should be fine. If that doesn't work contest the charge.
If it was supposed to be solved by email, it should have been solved by now. Moreover, is there any complex problem in the world that needs a phone call? At that time, where is Uber phone number?

Originally Posted by theddo
They haven't responded in days? Really, and you've already sent several follow up emails?
No. Yes.

Originally Posted by theddo
Ubers entire business model is not using call centers.
Which makes it sneaky and unresponsive.
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